Andrew Miller CX Regulatory Expert | Andrew M. Miller CEO | Philanthropist

What to Expect for Trends in the CX Space in 2025

by andrewmmillerceoAndrew M Miller, Andrew Miller CX Companies dealing with FTC, Andrew Miller CX Companies dealing with Regulatory Agencies, Andrew Miller CX Companies dealing with SEC, Andrew Miller CX Regulatory Expert, Andy M. Miller, CX Space October 3, 2024October 3, 2024Comments are Disabled

As businesses and technologies evolve at an unprecedented pace, 2025 promises to bring game-changing developments to the Customer Experience (CX) industry. From hyper-personalization to blockchain-powered experiences, companies that stay ahead of these trends will be better equipped to meet customer needs and foster long-lasting relationships. Let’s explore the top CX trends shaping the future. 1. …

AI Set to Revolutionize CX Industry

by andrewmmillerceoAndrew M Miller, Andrew M Miller AI Transforming Financial, Andrew M Miller Partner True North Partners, Andrew Miller CX Companies dealing with FTC, Andrew Miller CX Companies dealing with SEC, Andrew Miller CX Regulatory Expert, Andy M. Miller September 9, 2024September 9, 2024Comments are Disabled

The Customer Experience (CX) industry is on the brink of a massive transformation, driven by advancements in Artificial
Intelligence (AI). From personalized customer interactions to predictive analytics, AI is poised to redefine the way businesses engage with their customers. As AI continues to evolve, its impact on the CX industry will become increasingly profound, offering both challenges and opportunities.

Recent Healthcare and Automotive Hacks Are Transforming the CX Industry

by andrewmmillerceoAndrew M Miller, Andrew M Miller Partner True North Partners, Andrew Miller CX Companies dealing with FTC, Andrew Miller CX Regulatory Expert, Andy M. Miller July 22, 2024July 22, 2024Comments are Disabled

Discover how recent cyber-attacks in the healthcare and automotive industries are transforming the Customer Experience (CX) landscape. Learn about the United Health Care and CDK Global hacks of 2024 and their impact on customer support.

How AI is Transforming the Financial Services Industry in 2024

by andrewmmillerceoAndrew M Miller, Andrew M Miller AI Transforming Financial, Andrew Miller CX Companies dealing with FTC, Andrew Miller CX Companies dealing with Regulatory Agencies, Andrew Miller CX Regulatory Expert, Andy M Miller, Andy M. Miller May 21, 2024May 24, 2024Comments are Disabled

Artificial Intelligence (AI) is revolutionizing industries across the globe, and the financial services sector is no exception. As we move through 2024, AI continues to drive innovation, efficiency, and customer satisfaction in unprecedented ways. This blog post explores the key areas where AI is making a significant impact in the financial services industry.

AI and CX Regulatory Complexities and Financial Realities

by andrewmmillerceoAndrew M Miller, Andrew Miller CX Companies dealing with FTC, Andrew Miller CX Companies dealing with Regulatory Agencies, Andrew Miller CX Regulatory Expert, Andy M Miller, Andy Miller SEC Regulatory Pressures April 20, 2024April 20, 2024Comments are Disabled

convergence of AI and CX presents both opportunities and challenges for companies operating in a global marketplace.

True North Spotlight November 2023

by andrewmmillerceoAndrew M Miller, Andrew M Miller Partner True North Partners, Andrew Miller CX Companies dealing with FTC, Andrew Miller CX Companies dealing with Regulatory Agencies, Andrew Miller CX Regulatory Expert, Andrew Miller Parter at True North, Andy M Miller, True North Partners November 17, 2023November 17, 2023Comments are Disabled

Arrow pointing towards "trusted partner"

Why Do Tech Strategic Partnerships Take So Long to Close?

by andrewmmillerceoAndrew M Miller, Andrew M Miller Partner True North Partners, Andrew Miller CX Companies dealing with FTC, Andrew Miller CX Companies dealing with Regulatory Agencies, Andrew Miller CX Companies dealing with SEC, Andrew Miller CX Regulatory Expert, Andrew Miller Parter at True North, Andy M Miller, Andy M. Miller, True North Advisory, True North Partners November 15, 2023November 15, 2023Comments are Disabled

But many early stage companies misunderstand both the dollars, resources and time these partners take. There is a crawl/walk/run enablement cycle that the Strategic will require the companies to work through, and typically takes 6- 18 months to complete and begin to see the fruits of their labor via pipeline.

True North Partners on CX Trends and Strategy

by andrewmmillerceoAndrew M Miller, Andrew M Miller Partner True North Partners, Andrew Miller CX Companies dealing with FTC, Andrew Miller CX Companies dealing with Regulatory Agencies, Andrew Miller CX Companies dealing with SEC, Andrew Miller CX Regulatory Expert, Andy M Miller, Andy M. Miller November 15, 2023November 15, 2023Comments are Disabled

Our unwavering objective at True North is to be the #1 go-to advisory firm in the CX space, and to be able to have a set of clients that we bring material value to by being astute of the changes in the CX space and how to incorporate those changes into their go forward strategy.